When you enter a high-stakes meeting… the first few seconds set the tone. Most executives focus on what they’ll say. The best focus on how they enter. Research shows non-verbal first impressions shape perceptions more than anything you say (Harvard Business...
Are you damaging your message without realizing it? It could be impacting your influence. 3 everyday words are usually to blame: “Just” minimizes your message. It apologizes before you speak. It signals you lack confidence. Leaders don’t “just”...
Every leader communicates. But not every leader connects. Direct communicators get results fast. They cut through the noise. They skip the pleasantries. Their message lands immediately. Diplomatic communicators build bridges. They navigate complex dynamics. They find...
My friend Clarence (Gil) Gilyard Jr. won Best Supporting Actor awards. He acted in Top Gun. Die Hard. Matlock. Walker, Texas Ranger. Left Behind… He wasn’t chasing the spotlight. He made everyone around him look legendary. And built a legendary career doing just that....
Most leaders I meet fall into one of 3 categories. Over-communicators say too much. They flood the room with words. They repeat, explain, miss the point. Their message gets lost in volume. Under-communicators say too little. They assume others understand. They fear...